Right after a crash, clear steps protect your safety, legal position, and repair outcome. Use this checklist to avoid the most common post-accident mistakes.
What to Do in the First 5 Minutes
Turn on hazard lights, assess injuries, and call 911 when needed. If the vehicle can be moved safely, clear active lanes when legal and practical.
Avoid admitting fault at the scene. Focus on factual information and immediate safety.
- Check injuries
- Secure location
- Call emergency services
- Stay visible and calm
Related resources: Service options • Get a quote • Related blog
Evidence and Information Checklist
Photo and note quality can affect both insurance outcomes and dispute risk. Capture more than just close-up damage photos.
Collect witness names, officer details, and exact location markers for your records.
Related resources: Service options • Get a quote • Related blog
Reporting Deadlines in California
California has specific reporting requirements depending on injury and damage thresholds. Missing deadlines can create legal and claim complications.
Set reminders immediately after the event so filing does not get delayed during repairs or transportation issues.
Confirm situation
Share your exact location, vehicle status, and destination details with dispatch.
Choose safe method
Request the towing method that matches your vehicle type and current condition.
Document service
Save invoices, timestamps, and photos for claims, compliance, or reimbursement.
Related resources: Service options • Get a quote • Related blog
How to Choose a Safe Tow
Post-crash vehicles may have hidden mechanical issues. Ask for a method that protects your drivetrain and bodywork.
A documented tow with clear pickup/drop records supports both repair workflow and insurance handling.
Do This
- Share complete vehicle details
- Ask for itemized billing
- Confirm destination before loading
Avoid This
- Accepting unclear pricing
- Skipping method confirmation
- Leaving without records
Related resources: Service options • Get a quote • Related blog