Privacy Policy
Last updated: March 3, 2026
Information We Collect
Personal Information
We collect information you provide directly to us, such as your name, phone number, email address, pickup and drop-off locations, and vehicle information when you request our towing services.
Location Information
To provide efficient towing services, we may collect your location information when you use our services, with your consent.
Usage Information
We automatically collect certain information about your use of our website, including your IP address, browser type, and pages visited.
How We Use Your Information
- Provide, maintain, and improve our towing services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Personalize and improve your experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your consent
- To comply with legal requirements
- To protect our rights and safety
- With trusted service providers who assist in our operations
- In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
Contact Us
If you have questions about this privacy policy, please contact us:
Heavy Haulers San Francisco
Email: dispatch@heavytowpro.com
Phone: (650) 881-2400
Address: 351 Industrial Way, Brisbane, CA 94005