Industrial gate literacy
We ask about yard rules, PPE requirements, and dock numbers so drivers check in cleanly.

Dispatch knows Oyster Point, Lindenville, and the US-101 merge — built for fleet vans, box trucks, and commuter breakdowns.
(415) 800-3800Live dispatch from Brisbane (HQ) coordinates the right equipment class for your situation — flatbed-first when drivetrains are sensitive, medium-duty when GVWR demands it, and heavy-capable routing when you tell us upfront.
What we confirm in the first minute
Prefer voice?
Call (415) 800-3800Share a few details and we will call or email you back with next steps and scope. No obligation.
Operating Standards You Can Verify
Why drivers call Heavy Tow Pro in South San Francisco
~15 min
Typical SSF ETA window
Fleet-ready
Medium-duty routing
24/7
Live dispatch
SFO-adjacent
Corridor experience
When a delivery van dies at Oyster Point or a box truck blocks a warehouse apron, minutes matter. Heavy Tow Pro pairs South City geography with fleet-aware dispatch — asking axle weight, dock height, and whether forklifts are available — so we send a crew that can execute without a second roll.
We ask about yard rules, PPE requirements, and dock numbers so drivers check in cleanly.
Loaded vans and small box trucks route to the right GVWR equipment.
Shoulder pickups near I-380 and San Bruno Ave need coordinated staging — dispatch guides you.
Tesla, Lucid, and BMW daily drivers get flatbed-first handling.
You know who is coming, what they are driving, and what happens before hookup.

Telecom and contractor vans staged with cable reel awareness and height checks.

Fast shoulder assessments with CHP coordination when required.

Protective loading for daily EV drivers along the biotech belt.
The fastest tow is the one planned correctly before wheels roll. Here is how we think about your city.
Oyster Point and Centennial Way have different traffic patterns — we plan entry and exit before we arrive.
US-101 at I-380 and San Bruno Ave see frequent thermal failures during climb.
We align wreckers to GVWR so you are not left with an under-rated truck.
DOT-compliant securement and photo-ready documentation for fleet managers.
South San Francisco blends biotech campuses with heavy industrial access. We route for loading docks, tight yard gates, and high-volume commuter lanes toward SFO and the Peninsula.
No guessing. No waiting on hold. Just one call.
One call connects you to a live dispatcher — not a machine, not an app. Tell us your location and vehicle type. We find the closest available rig and dispatch immediately.
(415) 800-3800You'll receive your ETA within 60 seconds. Our dispatcher stays on standby until the driver arrives. Real-time location updates available on request. You are never left wondering.
Experienced, uniformed driver on the right rig for your vehicle. Secure loading, walkthrough on arrival, and a clear scope before anything moves — no surprises.
Ready to get started?
No dollar amounts here — just how we operate before we load, while we transport, and when we hand off your vehicle.
Dispatch confirms what we are doing, pickup and drop-off context, and equipment plan before hookup begins.
You are not bounced between queues — the same voice tracks ETA changes and driver handoff.
You know the service scope up front; delivery workflow stays straightforward with no surprise add-ons after dispatch approves the plan.
Yes — tell us terminal area or cargo road if applicable; we coordinate legal staging and keep dispatch updated on airport traffic patterns.
Yes. Describe GVWR, height, and load — we route medium-duty wreckers when needed.
Standard for AWD, EV, and many luxury vehicles to reduce drivetrain stress.
Share gate codes or guard booth instructions when allowed; we plan winch direction before arrival.
Live dispatch around the clock for South City and Peninsula backups.
Call dispatch — we provide a live window and update you if traffic on 101 shifts the plan.
Sample feedback from recent dispatch calls — every load is documented with securement photos when requested.
“They understood our guard booth process and still hit a tight ETA — huge for patient samples on ice.”
Ford Transit (fleet)
“Flatbed showed up knowing it was an EV. No lectures, just professional loading.”
Chevy Bolt
“101 shoulder at dusk — dispatcher stayed on the line until the driver waved me over.”
RAM 1500
Corridor-friendly suggestions beyond the on-page city list — hand-written blurbs per destination, same live dispatch.
One call. Live dispatcher. ETA in 60 seconds. Day or night.