Auction pickups are logistics puzzles disguised as car moves. Pair this with our long-distance towing cost framework when your lane crosses counties.
Gate Reality: Hours Beat Assumptions
Share gate close times in local time, not 'before dark.' If you move high-value units, also read luxury transport guide for clearance questions.
Text dispatch if lane reassignments change—auction floors are dynamic.
Related resources: Service options • Get a quote • Related guide
Non-Runners and Flatbed Planning
Winch angles change when steering is locked. For collector risk, cross-read classic and exotic towing.
Declare fluid leaks—many lots require drip containment before exit.
Related resources: Service options • Get a quote • Related guide
Luxury and Exotic Lane Considerations
Use run lists to confirm option packages that change weight and ground clearance.
If buying online, confirm who holds keys before you dispatch.
Confirm situation
Share your exact location, vehicle status, and destination details with dispatch.
Choose safe method
Request the towing method that matches your vehicle type and current condition.
Document service
Save invoices, timestamps, and photos for claims, compliance, or reimbursement.
Related resources: Service options • Get a quote • Related guide
Invoice Hygiene for Accounting
Match PO numbers to stock numbers before AP rejects the bill. Dealer fleets should bookmark fleet towing programs for templates.
Save gate receipts with the tow invoice as a single PDF thread.
Do This
- Share complete vehicle details
- Ask for itemized billing
- Confirm destination before loading
Avoid This
- Accepting unclear pricing
- Skipping method confirmation
- Leaving without records
Related resources: Service options • Get a quote • Related guide